Frequently asked questions

How do I order a Leolani/KUMU ukulele?


We are a wholesale company. We have many retailers of our awesome ukulele here on Oahu and most of the outer islands (sorry Molokai and Lanai, hopefully soon). See our ‘Retailers’ page and see if there is a store near you. Keep checking as we will be updating it as we add new retailers. If you don’t see a retailer near you, please contact the nearest music store and tell them they need to carry Leolani ukulele! To contact us directly, do so at leolaniinc@gmail.com. Or call us Mon-Fri, 8am-4:30pm HST at 808-524-8289.




Are your instruments made in Hawaii?


Our ukulele are not made in Hawaii. There are many great homegrown factories in Hawaii doing just that and we love it! Our approach is to bring the most affordable ukulele while keeping to the highest quality standards. Based in Hawaii we know what a good ukulele is. And we know that a good ukulele is made from Hawaiian Koa. This is why we go through great lengths in securing Hawaiian Koa and crafting them into our KUMU series! All of our import ukulele our designed in house by our team. Check out our Instagram to meet some of them.




Important Care Instructions


When first receiving our ukulele, you may notice that the strings may not stay in tune out of the box. Don’t worry. The strings need time to break in. This process can take a few days. Just tune up your ukulele and strum. The strings will slowly begin to loosen as they stretch out. When they do, repeat the process. Then after a few jam sessions they would be ready.

To clean your ukulele simply wipe it out down with a microfiber cloth. This will keep your ukulele in tip top shape.





FAQ

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